Beyond Kanazawa Booking Cancellation Policy

1. Standard Cancellation Policy

   • Cancellations made 7 or more days before the scheduled service will receive a full refund.

   • Cancellations made 3-6 days before the scheduled service will incur a 50% cancellation fee.

   • Cancellations made less than 3 days before the scheduled service or no-shows will not be refunded.

2. Changes to Bookings

   • Any changes to bookings must be requested at least 3 days in advance and are subject to availability.

3. Exceptional Circumstances

   • In cases of extreme weather, natural disasters, or unforeseen circumstances that prevent the service from being delivered, Beyond Kanazawa will offer a reschedule or full refund at our discretion.

4. Refund Process

   • Refunds will be processed within 7 business days of cancellation confirmation.

5. Contact Us

   • For cancellations, changes, or inquiries, please contact our team via email or phone as listed in your booking confirmation.